Instant accessQR or NFC takes the customer directly to the product’s digital view.
DPP user experience
The DPP becomes a real, useful and memorable digital experience.
After scanning the QR code or NFC tag, NexusDPP opens an elegant mobile view with authenticity, provenance, materials, documents, warranty, support, care, repair and post-sale services in one place.
User Experience DPPA mobile page that combines trust, service and a direct relationship between brand and end user.
More trustAuthenticity, provenance and verifiable information are available in real time.
More serviceWarranty, maintenance, repair and updates remain connected to the product.
More engagementThe DPP becomes a permanent digital touchpoint between brand and end customer.
More than a technical sheet
A page that informs, reassures and elevates the product.
The user experience is not limited to displaying data. It can tell the product story, confirm its identity, simplify document access and support the user throughout the lifecycle.
- Brand-aligned interface
Logo, tone, visuals and content are organised in a clear, recognisable way.
- Genuinely useful content
Manuals, certificates, care instructions, support and warranty information.
- Evolving experience
The page can be updated with repairs, recalls, second life, resale or end-of-life information.
AuthenticityVerified in seconds
SupportInformation and help in one place
After-salesAn ongoing relationship with the brand
After the scan
What the user can find.
The DPP view can blend compliance, storytelling and services, becoming a real extension of the product experience.
1. Immediate verification
Authenticity and digital identity
The customer can see the product name, image, unique code, verified status, batch or serial number and the link to the physical tag.
2. Product storytelling
Provenance, quality and product story
Origin, materials, supply chain, manufacturing, certifications and brand values can be shown in a clear and attractive way.
3. Services after the sale
Warranty, support, repair and protection
The DPP can provide access to documents, support, theft reporting, maintenance, recovery and other useful owner services.
Key moments
From purchase to after-sales: the experience continues.
NexusDPP can accompany the product throughout its lifecycle and turn every scan into an opportunity for service, reassurance or engagement.
Safer purchasing
The user verifies authenticity, status and essential product information before or immediately after purchase.
Documents always available
Manuals, certificates, warranties and attachments remain connected to the product and easy to access.
Care, maintenance and repair
The DPP can display care instructions, maintenance campaigns, spare parts, recalls and updates over time.
More value over time
Transparency and traceability can support resale, second life, brand reputation and perceived product value.
Configurable view
Each brand decides what to show and when.
The experience can be essential or richer, depending on the sector, the product and the brand’s objectives.
- Public layer
Core information visible to anyone scanning the product.
- Restricted layer
Specific content for support teams, partners, verifiers or authorities.
- Multilingual experience
The same page can adapt to markets, languages, categories and lifecycle phases.
Configurable content
Product identityName, image, unique code, collection, batch or serial number
Origin and materialsCountry of manufacture, composition, components and certifications
Warranty and supportDocuments, contacts, instructions, post-sale service and support
Status and updatesRepairs, recalls, maintenance or status changes tracked over time
Second lifeTransfer, reuse, resale, recovery or end-of-life information
For the brand
European compliance + customer experience in the same system.
NexusDPP does not stop at compliance: it turns the Digital Product Passport into a tool for trust, product value and long-term after-sales relationships.
More desirability
A transparent, well-presented product increases trust, perceived quality and brand value.
Stronger customer relationships
The DPP creates a persistent digital channel between brand, product and owner.
Better post-sale continuity
Data, services and updates remain connected to the product throughout its lifecycle.
NexusDPP
Let’s talk
Would you like to design a stronger DPP user experience for your brand?
We can configure the user view to match your identity, with a focus on authenticity, support, after-sales service and product value.